Customer Relationship Manager

salary 25,000 - 44,000 /month*
company-logo
job companyNanavati Automotive
job location Adajan, Surat
incentive₹7,000 incentives included
job experience2 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits, Insurance
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Manager to join our team at Nanavati Automotive to handle customer calls, provide exceptional customer support and resolve queries related to Automobile. The role offers an attractive in-hand salary of ₹25000 - ₹44000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹44000 per month + Incentives that depends on your interview. It's a Full Time job in Surat.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Nanavati Automotive.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 1 Customer Relationship Manager at Nanavati Automotive
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process, Team handling, Advance Excel

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 44000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Niyati
Posted 21 hours ago
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