Customer Care Service

Job Title: Customer Service Expert L-1

Location: Pan India

Type : Work From

Home

Salary Range: 12,000-14000 (In hand) + 2,000 (net allowance ) + incentives

Qualification / Education and other Requirements:

• Education- Any 10th

, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English, Hindi, Kannada OR English, Hindi, Telegu OR

English, Kannada, Tamil.

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

Laptop with webcam, good speed Internet connection and power backup is a must

About the company

NoBroker.com is the world's largest C2C marketplace in online real estate. NoBroker is the 37th

IndianStartup to have entered the Unicorn club in 2021.

For more Information, PFB Company Link for your reference.

https:// www.nobroker.in/

NoBroker is the first prop-tech real estate startup, which has raised $5 million in funding from

We are looking forward to associating with you in terms of our requirements at NoBroker.

Role and Responsibility – Customer Service Expert L-1

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through

open and interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 50 Customer Care Service at NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.