Customer Relationship Manager

23,000 - 24,000 /month

Eos Globe

4th Block Koramangala, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Malayalam, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Manager to join our team at EOS GLOBE. The role offers ₹23,000 - ₹24,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Relationship Manager job offered by Eos Globe in 4th Block Koramangala, Bangalore.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹23,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 4th Block Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in 4th Block Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹23,000-₹24,000 per month. This is a Full Time opportunity and has 50 openings available.