International Voice Process

30,000 - 60,000 /month

Accenture Solutions Private Limited

1st Block Koramangala, Bangalore

6+ months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Contract

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an International Voice Process associate to join our team at India's top MNC to handle customer calls, provide exceptional customer support and resolve HR related queries. The role offers an attractive in-hand salary of ₹25,000 – ₹60,000 per month and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information regarding shipments, delivery timelines, and tracking updates.
Meet performance targets and collaborate with other departments to resolve complex issues.

Job Requirements:

The minimum qualification for this role is Graduate (Any Stream)/ Undergraduate (PUC) with 0–8 years of experience in Customer Support/Voice Process. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 working days (Rotational Week Offs) during the Rotational Shift (including night shifts).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Voice Process job

What are the eligibility criteria for this International Voice Process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like International Calling for this International Voice Process job offered by Accenture Solutions Private Limited in 1st Block Koramangala, Bangalore.
What salary is offered for this International Voice Process job?
Ans : The salary for this International Voice Process job ranges between ₹30,000-₹60,000 per month.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 1st Block Koramangala, Bangalore.
How many vacancies are there for this International Voice Process job?
Ans : There are 99 vacancies for this International Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What does the role of International Voice Process involve?
Ans : As a International Voice Process, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Voice Process position is 1st Block Koramangala, Bangalore.
Who is the right fit for this International Voice Process job?
Ans : A candidate having skills like International Calling with 1-7 years of experience is the right fit for this International Voice Process job.
What makes this International Voice Process job a good opportunity?
Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹30,000-₹60,000 per month. This is a Full Time job and has 99 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Cab, PF

Skills Required

International Calling, International BPO, International Sales, Inbound Process, International Voice Process, Outbound Process, Customer Service Representative