International Voice Care Agent

30,000 - 59,000 /month*

Top Mnc

BTM 1st Stage, Bangalore

₹4,000 incentives included

6+ months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Voice Care Agent to join our team at Top MNc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30,000 - ₹59,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Voice Care Agent job

What skills and experience do you need for this International Voice Care Agent job?
Ans : To apply for this International Voice Care Agent job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹59,000 per month in this International Voice Care Agent position.
What shift and timings does this job follow?
Ans : This International Voice Care Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
How many vacancies are there for this International Voice Care Agent job?
Ans : There are 50 vacancies for this International Voice Care Agent role.
Is this job open for all genders?
Ans : Yes, this International Voice Care Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Care Agent, you will work on skills like Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this International Voice Care Agent position is BTM 1st Stage, Bangalore.
Who is the right fit for this International Voice Care Agent job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-7 years of experience is the right fit for this International Voice Care Agent job.
What makes this International Voice Care Agent job a good opportunity?
Ans : This International Voice Care Agent job is a good opportunity as it offers a salary between ₹30,000-₹59,000 per month. This is a Full Time job and has 50 openings.