Customer Care Representative

10,000 - 50,000 /month

Accenture

Magarpatta, Pune

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

15 Openings

Full Time

Contract

Skills Required

International Calling

Job Highlights

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Job Description:Job Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self service portal* Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimise customer complaints and escalations by providing exceptional service and callwhatsapp your Resume if your interested 9513367971

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹50000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Accenture.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 15 Customer Care Representative at Accenture
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Night Shift.