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International Voice Process

salary 20,000 - 25,000 /month
company-logo
job companyMost Authentic Profile Screen Services
job location Magarpatta, Pune
job experience2 - 4 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Post Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Description

We are looking for a International Voice Process to join our team at Most Authentic Profile Screen Services. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Post Graduate and 2 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this International Voice Process job

  1. What are the eligibility criteria for this International Voice Process job?
    Ans : Candidates should have a Post Graduate and above qualification with 2-4 years of experience for this International Voice Process job offered by Most Authentic Profile Screen Services in Magarpatta, Pune.
  2. What salary is offered for this International Voice Process job?
    Ans : The salary for this International Voice Process job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This International Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Magarpatta, Pune.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Voice Process job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This International Voice Process job is located in Magarpatta, Pune.
  8. Why should you apply for this International Voice Process job?
    Ans : This International Voice Process job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Renuka

Interview Address

Pune Magarpatta, Magarpatta, Pune
Posted 2 days ago

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Job Hai > Jobs in Pune > Customer Support / TeleCaller Jobs in Pune > International Voice Process