Customer Care Executive

15,000 - 37,000 /month*

Wedjat Health Solutions

Surveyor Colony, Madurai

₹2,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

Replies in 24hrs

3 Openings

Incentives included

Full Time

Computer Knowledge

Domestic Calling

International Calling

Industry Type: Health/ Term Insurance

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card

Responsibilities

· Respond to customer queries in a timely and accurate way, via phone, email or chat

· Identify customer needs and help customers use specific features

· Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

· Update our internal databases with information about technical issues and useful discussions with customers

· Monitor customer complaints on social media and reach out to provide assistance

· Follow up with customers to ensure their technical issues are resolved

· Gather customer feedback and share with our Product, Sales and Marketing teams

· Assist in training junior Customer Support Representatives

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Madurai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Wedjat Health Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 3 Customer Care Executive at Wedjat Health Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.