A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
20,000 - 32,000 /month*
Finagg Technologies Private Limited
Field job
Madurai Main, Madurai
₹2,000 incentives included
1 - 3 years Experience in Customer Support / TeleCaller
Full Time
Job Type: Full-time
Experience Required: Min. 2 years especially in Business Loan Collections
Summary
We are seeking a dynamic and experienced Collection Manager to join our team.
The ideal candidate will have:
● A minimum of 2 years of experience in Business Loans Collections, with a focus on hard
collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)
exceeding 90 days.
● The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs.
● Being a localite is a requirement for this position, as it involves extensive fieldwork.
Responsibilities:
● Conduct field visits to collect overdue payments for business loans, particularly focusing on
cases with DPD above 90 days.
● Manage a portfolio of accounts and develop strategies to recover outstanding amounts while
adhering to regulatory guidelines.
● Build and maintain positive relationships with borrowers to encourage timely payments and
resolve issues or disputes.
● Prepare and submit daily collection reports and update the system with accurate information
on each visit.
● Effectively communicate with the Collections Manager and provide regular updates on
collection activities.
● Ensure compliance with company policies and industry regulations during the collection
process.
● Use negotiation and persuasion skills to secure repayment commitments from delinquent
borrowers.
Requirements:
● A minimum of 2 years of experience in Business Loans Collections, with a focus on hard
collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)
exceeding 90 days.
● Proven track record of managing ticket sizes of a minimum of 7-10 lakhs
● Must be localite
● Should be able to speak English/Hindi/Regional Language
● Excellent Communication and interpersonal skills
● Strong problem solving and negotiation skills
● Ability to work independently and meet collection targets
● Possess a valid driver’s licence and own transportation for field visits.
