17 Customer Support / TeleCaller Jobs in Madurai

Madurai is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 10 new roles added in recent hiring cycles.

Customer Support / TeleCaller openings in Madurai include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Top employers recruiting customer support and telecalling professionals in Madurai include Muthoot Fincorp, Hdfc Bank and Swiggy across BPO, e-commerce, banking. Overall, 17 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Customer Support / TeleCaller salaries in Madurai range between ₹14,000–₹25,000 per month. Entry-level roles begin near ₹14,000, while professionals with 2–4 years experience approach ₹25,000. Pay is structured as fixed + performance incentives and has remained rising year over year.

Customer Support / TeleCaller roles in Madurai are concentrated in Narayanapuram, Kalavasal and Periyar. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Madurai can prioritise these zones to optimise commute efficiency.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Madurai, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.