12 Customer Support / TeleCaller Jobs in Madurai

Madurai has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 5 new roles added in recent hiring cycles.

Across Madurai, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

In Madurai, Customer Support / TeleCaller jobs are primarily located in Kalavasal, Alanganallur, Madurai Main. These locations attract employers because of their infrastructure and connectivity. Candidates in Madurai should prioritise these zones to improve commute efficiency.

Top employer hiring customer support and telecalling professionals in Madurai include Prerna Engineering Education Group across BPO, e-commerce, banking. In total, 11 employers are actively recruiting, giving candidates broad choice across organisation size and work culture.

Customer Support / TeleCaller salaries across Madurai typically range between ₹14,500–₹25,000 per month. Entry-level roles start near ₹14,500, while professionals with 2–4 years experience approach ₹25,000. Compensation is structured as fixed + performance incentives and has stayed rising year over year.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Candidates exploring Customer Support / TeleCaller jobs in Madurai have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.