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BPO Telecaller

salary 18,000 - 24,000 /month
company-logo
job companySpoton Logistics Private Limited
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
14 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a BPO Telecaller to join our team at Spoton Logistics Private Limited. The role offers ₹18,000 - ₹24,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this BPO Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹18,000-₹24,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 14 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This BPO Telecaller job is located in Anna Nagar, Madurai.
  8. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹18,000-₹24,000 per month. This is a Both opportunity and has 14 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 18000 - ₹ 24000

Contact Person

Shaikh
Posted 20 hours ago
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