21 Customer Support / TeleCaller Jobs in Madurai

Madurai has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 12 new roles added in recent hiring cycles.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while a graduate degree and customer service certification enhance shortlisting chances.

Customer Support / TeleCaller jobs are concentrated in Narayanapuram, Simmakkal and Madurai Main within Madurai. These areas attract employers due to infrastructure and connectivity. Candidates in Madurai can prioritise these zones to optimise commute efficiency.

Customer Support / TeleCaller openings available in Madurai span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

In Madurai, Customer Support / TeleCaller salaries range from ₹15,000–₹22,000 per month. Entry-level positions begin near ₹15,000, while professionals with 2–4 years experience move toward ₹22,000. Pay is structured as a fixed salary plus performance incentives and has remained stable year over year.

Leading companies hiring customer support and telecalling professionals in Madurai feature Muthoot Fincorp, Swiggy and Idfc First Bank across BPO, e-commerce, banking. Altogether, 19 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Madurai, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.