20 Customer Support / TeleCaller Jobs in Madurai

Madurai has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 14 new roles added in recent hiring cycles.

In Madurai, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs are concentrated in Kalavasal, Anjal Nagar, Alanganallur within Madurai. These areas attract employers due to infrastructure and connectivity. Candidates in Madurai can prioritise these zones to optimise commute efficiency.

Employers expect proficiency in customer query resolution, call handling, CRM usage supported by patience, clear communication, active listening. Tool familiarity such as Zoho CRM, Freshdesk, Zendesk, IVR systems is common. Minimum eligibility starts at 10th pass, while Graduate and customer service certification improve shortlisting chances.

Leading companies hiring customer support and telecalling professionals in Madurai feature Star Health Insurance, TIC, Prerna Engineering Education Group across BPO, e-commerce, banking. Altogether, 15 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.

Customer Support / TeleCaller salaries across Madurai typically range between ₹14,500–₹30,000 per month. Entry-level roles start near ₹14,500, while professionals with 2–4 years experience approach ₹30,000. Compensation is structured as fixed + performance incentives and has stayed rising year over year.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Madurai, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.