Customer Care Executive

Desired Candidate Profile

• Graduate/Undergraduate candidates can Apply.

• Inbound/Outbound/Customer Service/Sales process.

• BFSI and Technical process.

• 1-5 years of experience in tele sales or related field (outbound calling).

• Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.

Roles and Responsibilities

• Make outbound calls to potential customers to generate leads and convert them into paying clients.

• Utilize strong communication skills to build rapport with clients over the phone.

• Identify customer needs and provide solutions through effective sales pitches.

• Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.

• Maintain accurate records of all interactions with customers using CRM software.
  

Role: Customer Service & Sales Executive

Industry Type: BPO

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: General Insurance/ Mutual Fund

Role: BFSI, Investments & Trading - Other

Industry Type: BPM / BPO

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: BFSI, Investments & Trading - Other

Education

UG: Any Graduate

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25500 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Startek.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at Startek
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.