Customer Care Executive

Position - Customer Service Executive

Job Role & Responsibility :-

Answering inbound/outbound calls from customers professionally and responding to customer

inquiries

• Research required information using available resources and systems

• Provide customers with product and service information

• Anticipate customer needs and resolve them

• Identify and seek priority support.

• Follow up/outbound calls to be made to customers where necessary

• Document all call information according to standard operating procedures

• Ability to handle objections and retain customers.

• Generate leads and cross sell in the calls.

• Proactive follow up and engagement with other teams.

• Maintain accuracy of all data

• Responsible for quality communication and customer servicing with the laid down productivity

and service benchmarks

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Skywings Advisors Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Skywings Advisors Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.