Customer Care Executive

KEY RESPONSIBILITIES :
● Handle customer queries and complaints via calls, emails, chat, and social media.
● Identify customer needs and provide accurate information and effective solutions.
● Manage orders, exchanges, refunds, and ensure timely resolution.
● Maintain detailed records of customer interactions and follow company communication policies.
● Meet sales and service targets while creating positive customer experiences.
● Generate leads and build long-term customer relationships.
● Go the extra mile to enhance customer satisfaction and build customer love.

KEY SKILLS & BASIC QUALIFICATIONS :
● Excellent verbal communication skills.
● Ability to handle phone inquiries and provide effective solutions.
● Goal-oriented with a focus on achieving sales targets.
● Good record-keeping and documentation skills.
● Familiarity with CRM software and phone communication systems.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Sanosyzo Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Sanosyzo Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.