Telecaller

Role Overview

We are looking for a proactive Outbound Sales Executive / Telecaller to engage customers from our existing database, revive dormant leads, and convert them into successful orders through effective phone-based selling. The role requires strong communication, persuasion, and the ability to close sales while delivering a positive customer experience.

Key Responsibilities

• Make 80+ outbound calls daily to engage potential customers.

• Convert calls into orders with a 5–10% conversion rate.

• Achieve monthly sales target of 150 pairs of shoes.

• Upsell accessories or multi-pack purchases to increase average order value (1.2 items per order).

• Update and maintain 100% accuracy of assigned leads in CRM.

• Handle customer objections and close sales effectively.

Required Skills

• Strong communication and persuasion skills

• Objection handling and sales closing ability

• Empathy-led customer interaction

• Basic numerical skills for value-based selling

• CRM handling and multitasking

Qualification & Experience

• Graduate in any stream (Commerce/Marketing preferred).

• 1–3 years of experience in outbound sales, telecalling, or inside sales.

• Experience in E-commerce, Retail, or Consumer Goods is preferred.

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.