Customer Care Executive

20,000 - 36,000 /month

Reliable First Adcon Private Limited

Phase-8 Industrial Area, Mohali

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

30 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Night Shift

Job Benefits: PF

Job Description

We are looking for a Customer Care Executive to join our team at Reliable First Adcon Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹36000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹36000 per month that depends on your interview. It's a Full Time job in Mohali.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Reliable First Adcon Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 30 Customer Care Executive at Reliable First Adcon Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

International Calling, Query Resolution

Shift

Night

Contract Job

Salary

₹ 20000 - ₹ 36000

English Proficiency

Yes

Contact Person

Gurpreet

Posted 10+ days ago

Apply to similar jobs

Customer Care Executive

₹ 35,000 - 40,000 per month

Teleperformance

Work from home

Skills: International Calling

New

25 Openings

Telecaller

₹ 20,000 - 50,000 per month

Visa State

Phase-5 Mohali, Mohali

Skills: Other INDUSTRY, ,, Domestic Calling

20 Openings

Call Centre BPO Executive

₹ 25,000 - 35,000 per month

Vitaltech Solutions (opc) Private Limited

Chandigarh Road, Mohali

Skills: Domestic Calling, Non-voice/Chat Process, International Calling

New

50 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Mohali > Customer Support / TeleCaller Jobs in Mohali > Customer Care Executive