We are looking for a Immigration Consultant to join our team at Universal Innovate Consultancy Inc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹12,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Immigration Consultant job
What qualifications and experience are required for this Immigration Consultant position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Immigration Consultant job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Immigration Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-8 Industrial Area, Mohali.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Immigration Consultant job. Only female candidates can apply.
What are the key responsibilities of this Immigration Consultant job?
Ans : As a Immigration Consultant, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Immigration Consultant job is located in Phase-8 Industrial Area, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-1 years of experience is ideal for this Immigration Consultant job.
Why should you apply for this Immigration Consultant job?
Ans : This Immigration Consultant job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.