AR Caller

22,000 - 30,000 /month*

Skyway Solution

Phase-5 Mohali, Mohali

₹7,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

80 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, PF

PAN Card, Aadhar Card

Job Description

We are looking for a AR Caller to join our team at Skyway Solution. The role offers ₹19000 - ₹27000 and involves managing customer calls, delivering outstanding customer service related to KPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this AR Caller job

What skills and experience do you need for this AR Caller job?
Ans : To apply for this AR Caller job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this AR Caller job ranges between ₹22,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This AR Caller job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-5 Mohali, Mohali.
How many vacancies are there for this AR Caller job?
Ans : There are 80 vacancies for this AR Caller role.
Is this job open for all genders?
Ans : Yes, this AR Caller job is open for both male and female candidates.
What are the key responsibilities of this AR Caller job?
Ans : As a AR Caller, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this AR Caller position is Phase-5 Mohali, Mohali.
Who is the right fit for this AR Caller job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this AR Caller job.
What makes this AR Caller job a good opportunity?
Ans : This AR Caller job is a good opportunity as it offers a salary between ₹22,000-₹30,000 per month. This is a Full Time job and has 80 openings.