BPO Telesales

30,000 - 38,000 /month*

Skyway Solution

Phase-5 Mohali, Mohali

₹5,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

90 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Punjabi

Graduate and above

All genders

5 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telesales to join our team at Skyway Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30000 - ₹38000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telesales job

What skills and experience do you need for this BPO Telesales job?
Ans : To apply for this BPO Telesales job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-3 years of experience.
What salary is offered for this BPO Telesales job?
Ans : The salary for this BPO Telesales job ranges between ₹30,000-₹38,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telesales job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-5 Mohali, Mohali.
How many vacancies are there for this BPO Telesales job?
Ans : There are 90 vacancies for this BPO Telesales role.
Is this job open for all genders?
Ans : Yes, this BPO Telesales job is open for both male and female candidates.
What does the role of BPO Telesales involve?
Ans : As a BPO Telesales, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telesales position is Phase-5 Mohali, Mohali.
Who is the right fit for this BPO Telesales job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 0-3 years of experience is the right fit for this BPO Telesales job.
What makes this BPO Telesales job a good opportunity?
Ans : This BPO Telesales job is a good opportunity as it offers a salary between ₹30,000-₹38,000 per month. This is a Full Time job and has 90 openings.