Assistant Manager

25,000 - 30,000 /month

Fitelo

Phase-8 Industrial Area, Mohali

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Laptop/Desktop

Job Description

We are looking for a Assistant Manager to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Assistant Manager job

What are the eligibility criteria for this Assistant Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Query Resolution for this Assistant Manager job offered by Fitelo in Phase-8 Industrial Area, Mohali.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-8 Industrial Area, Mohali.
How many vacancies are there for this Assistant Manager job?
Ans : There are 5 vacancies for this Assistant Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Assistant Manager role. Only female candidates are eligible.
What does the role of Assistant Manager involve?
Ans : As a Assistant Manager, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Phase-8 Industrial Area, Mohali.
Who is the right fit for this Assistant Manager job?
Ans : A candidate having skills like Query Resolution with 1-3 years of experience is the right fit for this Assistant Manager job.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 5 openings.