Customer Care Executive

Location – Kandivali, Mumbai

Contact - 93245 62822 Or Share resume on mansi@ijobz.in

Roles & Responsibility -

Position Details – Customer Support Executive

• Manage inbound/outbound calls and emails for queries, complaints, and service requests.

• Provide accurate, timely responses and follow up on pending cases.

• Escalate unresolved issues as per protocol.

• Maintain records in CRM/ticketing systems.

• Prepare and update Excel-based MIS reports.

Please Note –

 Office Timing – 9:30 AM to 7:30 PM (Flexible 9 hours)

Working Days – Monday to Saturday (First and last Saturday working)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Ijobz Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Ijobz Consultancy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.