Customer Care Executive

15,000 - 18,000 /month

Home Revise Publications

Wagle Estate, Thane

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi, Marathi

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Roles and responsibilities:

Attend calls from customers & understand their requirements.
After understanding the customer requirement, give them a solution.
If a solution is not sufficient through a phone call, send a query to the Hardware Or Software Guy.
Also if the customer query is about courier status then let them know & also inform the dispatch team .
Coordination with respective departments depends on customer query.
Handle calls on IVR System.
Make sure about customer satisfaction.
Quick response to customer
Making report as suggested from Senior.
Basic greetings skill on the phone.
Other tasks as assigned.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Home Revise Publications.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at Home Revise Publications
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 18000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Sarita Jadhav

Interview Address

Thane

Posted 10+ days ago

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