Customer Support Executive

14,000 - 20,000 /month

Bpo

Wagle Industrial Estate, Thane

Freshers in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job Description:

We are seeking a dedicated and customer-focused individual to join our BPO team as a Customer Support Representative. In this role, you will handle inbound and outbound customer interactions via phone, email, or chat, ensuring timely and accurate resolution of inquiries and issues. You will provide excellent service, maintain professionalism, and follow company policies to deliver a positive customer experience.
Key Responsibilities:

Respond to customer queries promptly and effectively.
Resolve issues, provide product/service information, and escalate complex cases when necessary.
Maintain accurate records of customer interactions.
Meet performance targets for quality, efficiency, and customer satisfaction.
Collaborate with team members to improve processes and service delivery.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Bpo.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 25 Customer Support Executive at Bpo
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.