International Voice Process

20,000 - 30,000 /month

Impact Infotech Private Limited

Wagle Industrial Estate, Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Healthcare

12th Pass and above

All genders

6 days working | Night Shift

Job Description

We are looking for a International Voice Process to join our team at ICAN BPO PRIVATE LIMITED. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this International Voice Process job

What is the eligibility criteria to apply for this International Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Voice Process job?
Ans: This International Voice Process job will have 6 working days.
Are there any charges applicable while applying or joining this International Voice Process job?
Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Impact Infotech Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process role?
Ans: There is an immediate opening of 20 International Voice Process at Impact Infotech Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process job?
Ans: This International Voice Process job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

International Calling

Shift

Night

Contract Job

Salary

₹ 20000 - ₹ 30000

English Proficiency

Yes

Contact Person

Vaishnavi Sawant

Interview Address

Wagle Industrial Estate,Mumbai

Posted 3 days ago

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