Customer Care Executive

25,000 - 32,000 /month

Careerlogic Hr Services

Work from home

0 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Work From Home

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Internet Connection

Job Description

We are looking for a Customer Care Executive to join our team. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is HSC with minimum 6 months of experience, Gradute freshers can also apply . You will be responsible for resolving Customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹32000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Careerlogic Hr Services.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 10 Customer Care Executive at Careerlogic Hr Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.