Freight Broker- Customer Support

• Respond to customer queries promptly via phone, email, or chat regarding shipment status, rates, and issues.
• Assist customers in booking loads and coordinating with carriers and dispatchers for pickup and delivery schedules.
• Resolve problems related to shipments, delays, documentation, and any freight service concerns.
• Maintain accurate records of customer interactions, shipments, and load tracking information.
• Collaborate internally with sales, dispatch, and operations teams to ensure customer satisfaction.
• Inform customers about new services, features, or updates.
• Gather and report customer feedback to improve service quality.

• It is a Full Time Warehouse / Logistics job for candidates with 0 - 2 years of experience.

More about this Freight Broker- Customer Support job

1. What is the eligibility criteria to apply for this Freight Broker- Customer Support job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18500 - ₹25500 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Freight Broker- Customer Support job?
   Ans: This Freight Broker- Customer Support job will have 6 working days.
4. Are there any charges applicable while applying or joining this Freight Broker- Customer Support job?
   Ans: No, there is no fee applicable for applying this Freight Broker- Customer Support job and during the employment with the company, i.e., Botree Software International Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Freight Broker- Customer Support role?
   Ans: There is an immediate opening of 25 Freight Broker- Customer Support at Botree Software International Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Freight Broker- Customer Support job?
   Ans: This Freight Broker- Customer Support job has Day Shift.