Welcome and assist customers in a friendly and courteous manner.
Take accurate food and beverage orders and process billing through the POS system.
Handle cash and digital payments responsibly and accurately.
Serve food items promptly while maintaining product quality and presentation.
Keep the counter and service area clean, organized, and hygienic at all times.
Refill display counters and ensure stock availability during operating hours.
Follow all food safety, hygiene, and brand standards as per Haldiram’s guidelines.
Coordinate with kitchen and back-end teams to ensure timely order delivery.
Resolve customer queries or complaints professionally and efficiently.
Support fellow team members to achieve daily sales and service targets.