Restaurant Manager

Job Title - Store manager

Company name - Polar Bear (Ice-cream parlor)

KRA: • Store Operations • Sales & Budget • Customer Service • Billing & Cash Handling • People Management & Training / Retention

Knowledge, Skills & Abilities: • Effective communication & influencing skills • Ability to work in a Team • Excellent customer handling skills • Customer Service orientation

Qualifications & Exposure: • Diploma in Any Catering Course/ Diploma in Hotel Management/ BHM Fresher • 12th Pass/ Graduate with min 3 months – 2 years of experience in handling F&B Retail unit as a RM / ARM / Shift In-Charge. • F& B Retail or related industry exposure

Duties & Responsibilities : • Adhere to the Sales & Operations processes, set by the Company, in order to have satisfied customers. • Monitoring the entire Outlets’ Cleanliness and Sanitation especially the Dining Area as per standards, and keep appropriate records. • Monitor actions of staff and customers to ensure that health and safety standards are maintained. • Estimate stock and ensure timely indents are placed to replenish them. • Closely work with Area Managers to order supplies such as smallware and cleaning items. • Inspect equipment and food deliveries. • Coordinate with Area Manager and arrange for maintenance and repair of equipment and other services. • Conduct Team Briefing / De-Briefing (One Minute Meetings) every day morning and evening and discuss the day’s agenda and sales numbers with the team. • Maintain Log Books with regard to SOP’s. • Opening and Closing of the Outlet on a daily basis. • Safeguarding the assets of the organization by staying vigilant, implementing practices like month end inventory, surprise audits & keeping a check on policies and procedures being practiced religiously by the staff.

Ensure outlet targets such as Sales Targets & APC targets are achieved consistently. • Recruit, hire, and oversee training for staff. Responsible for Outlet Attrition • Design & Follow Duty Roster effectively. Schedule staff work hours and activities. • Make decisions and solve problems concerning staff. • Guide, direct, train and develop staff. • Maintain Attendance of Staff & update Area Manager / HR on a daily basis • Follow all the processes to track New Joinee’s, Resignations & Staff Transfers designed by the HR Department. • Assist HR in New Joinee Documentation. • Take one on one session with underperforming staff and give regular update to Area Manager • Retention of good staff. • Strictly Adhere to Grooming Standards. • Resolve customer complaints about food quality or service. • Monitor staff in the service area and handle first level customer complaints. • The actual sales to track daily against budget and to be briefed to all team members. • The log book/ sales tracker to be filled up religiously and should be used as records for the team members. • The APC to be monitored daily and shared with team members to improve the same by suggestive selling techniques. • The Suggestive selling targets to be set for the team members to help in improving APC. • The beverage & add on sales to be pushed to in suggestive selling to increase APC and lower food cost. • To manage outlet wastage less than 0.25 % on cost price. • Should ensure that Company assets provided to the store is maintained well. • To identify, nurture and grow ‘talent’ within the team.

• It is a Full Time Waiter / Steward job for candidates with 2 - 6 years of experience.

More about this Restaurant Manager job

1. What is the eligibility criteria to apply for this Restaurant Manager job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹27000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Restaurant Manager job?
   Ans: This Restaurant Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Manager job?
   Ans: No, there is no fee applicable for applying this Restaurant Manager job and during the employment with the company, i.e., Vision Enterprises.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Manager role?
   Ans: There is an immediate opening of 2 Restaurant Manager at Vision Enterprises
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Manager job?
   Ans: This Restaurant Manager job has 12:00 PM - 09:00 PM timing.