Inside Sales Executive

We are one of India’s largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Job Title: Deptuy Manager– Client Retention & Renewals (Key Accounts Manager) Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing client base. The ideal candidate will be responsible for driving renewals, ensuring customer satisfaction, and identifying opportunities to upsell and cross-sell our products and services. This role is crucial in maintaining long-term client relationships and minimizing churn. Key Responsibilities: • Manage and nurture relationships with existing clients to ensure high retention rates. • Drive contract renewals by proactively engaging with customers before expiration. • Address client concerns and provide solutions to enhance customer satisfaction. • Identify upsell and cross-sell opportunities to expand client engagement with our offerings. • Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings. • Monitor client usage and engagement to detect potential churn risks and take preventive actions. • Maintain accurate records of customer interactions, renewal pipelines, and sales

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Inside Sales Executive job

1. What is the eligibility criteria to apply for this Inside Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹32000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Inside Sales Executive job?
   Ans: This Inside Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Inside Sales Executive job?
   Ans: No, there is no fee applicable for applying this Inside Sales Executive job and during the employment with the company, i.e., INFOCOM NETWORK PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Inside Sales Executive role?
   Ans: There is an immediate opening of 10 Inside Sales Executive at INFOCOM NETWORK PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Inside Sales Executive job?
   Ans: This Inside Sales Executive job has Day Shift.