Education Counsellor

Inside Sales Counsellor

About the Organization:

We are a leading skills and talent development organization focused on building industry-ready professionals to meet global workforce requirements. With a strong emphasis on digital learning and career transformation, we provide training and development solutions to individuals, enterprises, and institutions.

Roles & Responsibilities:

1. Calling & Follow-Up:
   Engage with prospective learners to communicate the organization’s mission of enabling career growth and professional advancement.

2. Sales Lifecycle Management:
   Manage the complete sales closing lifecycle for assigned leads, including:

   • Interest Creation: Generate awareness and interest in training programs.

   • Product Demonstration: Clearly explain program features, benefits, and career outcomes.

   • Sales Closure: Convert qualified leads into enrollments.

   • Post-Sales Relationship Management: Build and maintain long-term relationships with enrolled learners.

3. Continuous Communication:
   Maintain regular engagement with leads and customers through calls, emails, chats, and social media channels during both pre-sales and post-sales stages.

4. Record Maintenance:
   Accurately document all interactions, follow-ups, and customer details in the CRM system.

Mandatory Skills:

• Sales Acumen: Strong understanding of consultative sales and conversion techniques.

• Goal Orientation: Proven ability to meet and exceed sales targets.

• Customer Focus: Excellent service mindset with the ability to understand customer needs.

• Communication & Influencing Skills: Confident, persuasive communicator capable of engaging with new prospects.

• Self-Motivation & Energy: Highly driven with the ability to perform in a dynamic environment.

• High Integrity: Strong ethical standards and professionalism in all interactions.

Additional Requirements:

• Ability to thrive in a fast-paced, target-driven environment.

• Excellent interpersonal and relationship-building skills.

• Strong organizational abilities with keen attention to detail.

• Proficiency in CRM tools and sales-related software.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.