Customer Support Executive

Job Title: Customer Success Associate – Health, Motor & Life Insurance

Work Mode: Work From Office
Location: Mundhwa–Kharadi Bypass, Kharadi South Main Road Maharashtra – 411014
Nature of Account: Domestic Process
LOB: Health, Motor & Life Insurance

Key Responsibilities:

• Contact and advise interested leads on suitable insurance products (Outbound process).

• Build strong customer relationships through effective communication and service.

• Understand customer needs and provide personalized solutions for health, motor, and life insurance.

• Maintain accurate records of customer interactions and sales.

• Achieve daily/weekly targets and contribute to team goals.

• Ensure a high level of customer satisfaction through professional and timely responses.

Eligibility Criteria:

• Qualification: Graduate in any field.

• Experience:

  • Freshers are welcome.

  • Experienced candidates with prior domestic insurance or telesales experience will be preferred.

• Languages: English & Hindi (both fluent).

• Communication Skills: Excellent spoken and written communication; no MTI or RTI, grammatical or pronunciation errors.

• Certification: Versant 6 Certified preferred.

Salary Details:

• Freshers: ₹25,000 CTC per month

• Experienced Candidates: Up to ₹35,000 CTC (based on last drawn salary)

• Additional Benefits: Attractive Incentives

Work Details:

• Shift: Rotational Shift (Day shift for females until 8 PM; rotational for males).

• Working Days: 6 days a week

• Interview Rounds:

  • HR Round

  • Versant 6 Certified Test

  • Written Assessment

  • Operations Round

  • Client Round

• Interview Mode: Face-to-Face / Drive

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Elevate X Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Elevate X Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.