Customer Care Executive

Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer service. Both freshers and experienced candidates are welcome to apply.

Key Responsibilities:

• Handle inbound and outbound customer queries through calls, emails, or chat support.

• Provide accurate information and solutions in a timely and professional manner.

• Maintain customer records and follow up to ensure issue resolution.

• Collaborate with internal teams to resolve complex queries.

• Strive to achieve customer satisfaction and performance goals.

Required Skills:

• Excellent verbal and written communication skills (English & Hindi preferred).

• Strong listening and problem-solving abilities.

• Basic computer knowledge and ability to multitask.

• Positive attitude, patience, and empathy toward customers.

Qualifications:

• Minimum: Graduate in any discipline.

• Freshers and experienced candidates are welcome.

Salary Structure:

• Fresher: ₹25,000/month

• Graduate (with experience): ₹28,000/month

• 6 Months Experience: ₹30,000/month

• 1 Year Experience: ₹32,000/month

• 2+ Years Experience: ₹35,000/month

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Amus Soft India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at Amus Soft India Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Night Shift.