ఫ్లోర్ ఇంఛార్జ్

Key Responsibilities:

1. Patient Care Coordination

• Greet and assist patients and their attendants on admission.

• Ensure timely allocation of beds and coordinate with admission and billing departments.

• Monitor patient movements (admission, transfer, discharge, LAMA, etc.).

• Address patient and attendant concerns promptly and escalate unresolved issues to senior management.

• Ensure discharge summaries and bills are prepared on time to avoid patient delays.

2. Department Coordination

• Coordinate with nursing, housekeeping, maintenance, pharmacy, and diagnostic departments for patient requirements.

• Ensure all patient services (diet, cleaning, linen, and diagnostics) are delivered as per hospital standards.

• Liaise with doctors and nurses to facilitate smooth communication and task execution.

3. Documentation & Reporting

• Maintain records of daily admissions, discharges, and transfers.

• Track and report patient feedback, complaints, and resolution status.

• Assist in documentation during audits and inspections.

4. Quality & Compliance

• Ensure all hospital policies, SOPs, and safety protocols are followed on the floor.

• Monitor infection control measures and cleanliness of patient areas.

• Support quality initiatives such as NABH/NABL compliance.

5. Administrative Support

• Supervise support staff on the floor (housekeeping, ward boys, etc.).

• Check stock of patient-care consumables and coordinate with the store department for replenishment.

• Prepare daily floor activity reports and submit them to the operations team.Staff

• It is a Full Time గిడ్డంగి / లాజిస్టిక్స్ job for candidates with 0 - 1 years of experience.