Handle inbound and outbound calls, WhatsApp, and email inquiries from property buyers.
Explain project details, pricing, location, amenities.
Qualify leads based on budget, preferences, and readiness to buy.
Schedule and coordinate site visits for the sales team.
Maintain and update CRM with lead status, feedback, and follow-ups.
Regularly follow up with warm leads to nurture them toward conversion.
Coordinate with the marketing team to get fresh leads and campaign insights.
Provide timely reports on lead funnel, conversions, and visit schedules.
Ensure excellent customer experience at the pre-sales stage.