కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

Company: Techin IT Process Private Limited

Location: Labbipet

Job Description:

We are looking for a Customer Support Executive who will be the first point of contact for our customers. The ideal candidate will manage customer queries, resolve complaints, and ensure customers have a smooth experience with Techin IT products and services.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chat queries professionally.

• Provide accurate information about products, services, and solutions.

• Resolve customer complaints efficiently and escalate complex issues to the concerned department.

• Maintain detailed records of customer interactions in the CRM system

• Achieve individual and team performance targets (response time, resolution rate, customer satisfaction, etc.).

• Required Skills & Qualifications:

• Bachelor’s degree (any discipline).

• 0–2 years of experience in customer support, BPO, or service-based industry.

• Proficiency in MS Office

• What We Offer:

• Competitive salary and performance incentives.

• Career growth and training opportunities.

• Supportive team and positive work culture.

• Exposure to working with leading clients across industries.

How to Apply:

Send your updated resume to 9666997682

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.