Telesales Executive

Job Description – Telesales Executive

Position: Telesales Executive
Department: Sales & Student Support
Location: Vijay Cross Road Office
Reporting To:

Key Responsibilities:

Ø  Make outbound calls to potential students and working professionals to promote, explain, and create interest in the company’s immigration and education services.

Ø  Handle incoming calls from students and clients; provide accurate information, clarify queries, and resolve concerns in a professional manner.

Ø  Maintain and update student/client records in the company database with a high level of accuracy and completeness.

Ø  Conduct regular follow-ups with leads, prospects, and existing students to ensure service satisfaction and address any pending issues.

Ø  Achieve daily, weekly, and monthly call targets and meet performance KPIs as set by the company.

Ø  Stay updated on all company services, processes, and offerings to ensure clear and effective communication with potential clients.

Ø  Ensure a positive customer experience during every interaction and maintain a high standard of professionalism.

Ø  Adhere to company communication guidelines, policies, and ethical sales practices at all times.

Ø  Encourage and schedule students to visit the office and meet with counsellors for detailed guidance and consultation.

Ø  Convert leads into walk-ins and successful appointments with counsellors.

Ø  Maintain daily call logs, reports, and follow-up records for management review.

Ø  Assist in organizing seminars, webinars, or promotional events by inviting potential students.

Ø  Coordinate with counsellors, sales teams, and administrative staff to ensure smooth lead handling and conversions.

Ø  Provide feedback to the management on recurring student concerns or improving communication scripts.

Ø  Participate in training sessions to improve product knowledge, sales skills, and communication techniques.

Ø  Work closely with marketing teams to support campaigns, promotions, and lead-generation activities.

Ø  Ensure compliance with data privacy standards while handling student/client information.

Ø  Maintain a professional tone, active listening, and empathy to build rapport with callers.

Ø  Perform any other duties or responsibilities assigned as per the role from time to time.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Telesales Executive job

1. What is the eligibility criteria to apply for this Telesales Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telesales Executive job?
   Ans: This Telesales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales Executive job?
   Ans: No, there is no fee applicable for applying this Telesales Executive job and during the employment with the company, i.e., Mericler Education (india) Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales Executive role?
   Ans: There is an immediate opening of 2 Telesales Executive at Mericler Education (india) Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telesales Executive job?
   Ans: This Telesales Executive job has 10:00 AM - 07:00 PM timing.