Telecalling Executive

Job Title: Customer Relations Executive (Tele-caller) - Female

We are hiring for a Customer Relations Executive (Tele-caller) – Female, who has to generate leads, sell packages, and handle customer inquiries via phone.

Key responsibilities include making outbound calls to promote venues and services, taking inbound calls to assist clients, managing customer data in a CRM, and following up to ensure satisfaction and book events. Strong communication, persuasive selling skills, patience, and a positive attitude are essential for this role. 

Job Location : Orriva by Lotus Raj Nagar Extension, Ghaziabad.

Job Timings: 11 a.m to 9 p.m.

Age Limit: 18 Years to 30 Years

We Offer:

• Competitive Salary ranging from 15000 INR to 25000 INR, as per knowledge and Experience.\

• Opportunity to be part of growing hospitality brand .

• Professional and Safe Work Environment.

• Growth and Training Support.

Job  Responsibilities

·         Sales & Promotion: Make outbound calls to potential and existing clients to promote the hotel's services, banquet facilities, and food & beverage packages. 

·         Inbound Customer Service: Handle incoming calls to answer customer questions, address concerns, and provide information about venue availability and offerings. 

·         Lead Generation & Follow-up: Identify and qualify potential leads for events and follow up with prospects to nurture relationships and drive bookings. 

·         Customer Relationship Management (CRM): Accurately record all customer interactions, update contact details, and maintain customer databases. 

·         Meeting Targets: Work towards achieving sales targets and contributing to the overall performance of the sales team. 

·         Data Analysis: Report on call outcomes, customer feedback, and observations to the team lead to help improve sales strategies. 

Required Skills & Qualifications

·         Excellent Communication Skills: Strong verbal communication and interpersonal skills to engage effectively with customers. 

·         Persuasive & Confident: Ability to persuade customers, close sales, and handle objections with a positive attitude. 

·         Customer-Focused: A genuine interest in interacting with people and providing excellent customer service. 

·         Patience & Listening Skills: Ability to listen attentively to customer needs and resolve issues calmly. 

·         CRM & Technical Proficiency: Familiarity with CRM software for data management and basic computer skills for record-keeping. 

·         Organizational Skills: Strong time management and multitasking abilities to handle call volumes efficiently. 

·         Should be 10+2 passed from a Reputed English Medium School.

Ideal Candidates will have

·         Previous experience of minimum 1 year in a telemarketing, tele-calling, or tele-sales.

·         Knowledge of the hospitality or event industry.

·         A proven track record of generating sales and building rapport with clients. 

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Ghaziabad.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Transjet Cargo Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 1 Telecalling Executive at Transjet Cargo Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has 11:00 AM - 09:00 PM timing.