Key Account Manager

Job Summary

The profile will serve as the primary point of contact for key clients, ensuring their needs are met

and their expectations exceeded. With a strong understanding of digital marketing trends, this role

will drive client success and foster long-term partnerships.

Key Responsibilities

1. Client Relationship Management:

o Act as the main point of contact for assigned clients, building strong and lasting

relationships.

o Understand client business objectives and align our services to meet their goals.

o Address client queries and issues promptly and effectively, ensuring satisfaction.

2. Account Growth and Retention:

o Identify opportunities for upselling and cross-selling digital marketing services.

o Develop and execute client retention strategies to foster loyalty and repeat

business.

o Collaborate with internal teams to deliver tailored solutions for clients.

3. Campaign and Project Oversight:

o Oversee the planning, execution, and monitoring of digital marketing campaigns for

key accounts.

o Ensure projects are delivered on time, within budget, and meet quality expectations.

o Provide regular performance reports and insights to clients, highlighting ROI and

achievements.

4. Digital Marketing Expertise:

o Stay abreast of digital marketing trends, tools, and best practices to advise clients

effectively.

o Guide clients in adopting innovative marketing strategies to achieve their business

goals.

o Collaborate with creative, technical, and analytics teams to align campaign

objectives.

Key Performance Indicators (KPIs)

 Client satisfaction scores and feedback.

 Revenue growth from assigned accounts (upselling/cross-selling).

 Retention rate of key clients.

 Campaign performance metrics (e.g., ROI, engagement, conversions).

 Timeliness and accuracy of client deliverables.

Qualifications and Skills

 Bachelor’s or Master’s degree in Marketing, Business, or related fields.

 1- 6 years of experience in account management or client servicing, preferably in a digital

marketing agency.

 Deep understanding of digital marketing channels, tools, and metrics.

 Exceptional interpersonal, communication, and negotiation skills.

 Proficiency in project management and CRM tools.

 Proven ability to manage multiple clients and projects effectively.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Key Account Manager job

1. What is the eligibility criteria to apply for this Key Account Manager job?
   Ans: The candidate should be Post Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Key Account Manager job?
   Ans: This Key Account Manager job will have 5 working days.
4. Are there any charges applicable while applying or joining this Key Account Manager job?
   Ans: No, there is no fee applicable for applying this Key Account Manager job and during the employment with the company, i.e., C R DIGITAL CONSULTING PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Key Account Manager role?
   Ans: There is an immediate opening of 5 Key Account Manager at C R DIGITAL CONSULTING PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Sales / Business Development job.
8. What are the timings of this Key Account Manager job?
   Ans: This Key Account Manager job has 07:30 PM - 04:30 AM timing.