Inbound Sales Executive

Job Description

We are hiring an Inbound Sales Executive to manage student renewals, course extensions, and retention for our EdTech programs. This role involves handling inbound leads, counselling existing students and parents, addressing concerns, and achieving renewal and upsell targets through strong relationship management.

Key Responsibilities

• Handle inbound calls and enquiries from existing students and parents

• Drive student renewals, course extensions, and repeat enrollments

• Build strong relationships to improve student retention and satisfaction

• Counsel students and parents on academic progress and course plans

• Resolve concerns to reduce churn and improve renewal conversion

• Coordinate with academic and operations teams for student support

• Update and maintain records in CRM / LMS systems

• Consistently achieve renewal, retention, and revenue targets

Eligibility & Requirements

• Age Criteria: 19 to 26 years

• Freshers with excellent communication and convincing skills are welcome

• Strong verbal communication, persuasion, and relationship-building skills

• Experience in EdTech, coaching institutes, or education sales preferred

• Comfortable with targets, follow-ups, and inbound sales metrics

• Student-focused and solution-oriented mindset

Job Details

• Job Type: Full-time

• Role: Inbound Sales / Renewal Sales / Student Retention

• Industry: EdTech / Education / Coaching

Why Join Us

• High-quality inbound leads only (no cold calling)

• Stable growth-oriented role in the education sector

• Performance-based growth and learning opportunities

• Good Incentives

• It is a Full Time Sales / Business Development job for candidates with Freshers.