Customer Support Executive

Job Description:

CloudUnicorn is looking for highly motivated and energetic individuals to join our team as Customer Success Executives (Technology). This is a fantastic opportunity for individuals who are looking to grow in the technology sales space and are passionate about customer engagement.

The Customer Success Executive will play a pivotal role in building customer relationships, identifying IT security needs, and generating opportunities for new sales.

Key Responsibilities:

Customer Interaction: Call customers daily, engaging with them to understand their IT security requirements.

Web Meetings: Schedule 10 to 15 web meetings per week with potential clients.

Sales Exposure: Understand and communicate the technology services offered, including IT security products and services.

Product Knowledge: Gain a basic understanding of technology products, including:

Palo Alto

Sophos

Trend Micro

ForcePoint

SonicWall

Thales

Google Mail

Tata Tele Lease Line

Other IT security services like VAPT (Vulnerability Assessment and Penetration Testing) and more. Learn More

Sales Acumen: Demonstrate the ability to probe customer opportunities and effectively position our technology solutions.

Skills & Requirements:

Communication Skills: Good communication in English (both spoken and written). Basic written English skills are necessary.

Sales Exposure: Experience in customer-facing roles such as customer service, inside sales, or tele-calling is a plus.

Willingness to Learn: A passion for learning technology basics and developing an understanding of IT security concepts.

Sales Mindset: Strong sales acumen, with the ability to understand customer needs and propose relevant solutions.

Additional Information:

Salary & Hike: Salary is performance-based, with opportunities for hikes based on individual performance.

Education Requirement: Candidates need to submit their educational mark sheets for verification.

Key Performance Indicators (KPI): Success in this role will be measured by the number of customer meetings scheduled and the overall sales performance.

How to Apply:

Interested candidates can contact us at rakshita@cloudunicorn.in or call 8951540820 for more information or to apply directly.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., RIVERUNICORN PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 8 Customer Support Executive at RIVERUNICORN PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 09:15 AM - 06:00 PM timing.