Greet and welcome visitors in a courteous and professional manner
Handle incoming calls, emails, and inquiries; route calls to concerned departments
Maintain visitor logs and issue visitor passes
Schedule appointments and manage meeting rooms
Provide basic information about the organization, services, and policies
Handle courier management, incoming/outgoing dispatches
Maintain front office records, registers, and daily MIS
Coordinate with housekeeping, security, and admin teams
Ensure front office area is clean, organized, and presentable at all times
Assist HR/Admin team in coordination and documentation as required
Excellent verbal and written communication skills
Pleasant personality with customer-centric approach
Proficiency in MS Office (Word, Excel, Outlook)
Basic knowledge of office administration
Ability to multitask and handle pressure gracefully
Professional appearance and etiquette
Female / Male candidates (as per organizational requirement)
Prior experience in front office / receptionist role preferred
Exposure to corporate office, hospital, clinic, hotel, or co-working environment is an advantage