IT Technician/Network Technician

Key Responsibilities

1. On-Site Technical Support: o Travel to customer sites to troubleshoot and resolve hardware, software, and network issues. o Perform installations, configurations, and upgrades of computer systems and peripheral equipment. o Provide support for a variety of operating systems, including Windows, macOS, and Linux. 2. Preventive Maintenance: o Conduct regular preventive maintenance on customer equipment to ensure optimal performance. o Identify potential issues and take proactive steps to prevent service interruptions. 3. Customer Training and Assistance: o Provide training to customers on the use of hardware, software, and network systems. o Assist customers in optimizing their use of technology solutions. 4. Documentation and Reporting: o Document all service activities, including troubleshooting steps, resolutions, and customer interactions. o Prepare detailed reports on service visits, including recommendations for system improvements. 5. Collaboration and Communication: o Communicate effectively with customers, providing updates on service status and issue resolution. o Collaborate with other technical support teams and vendors to resolve complex issues. o Escalate unresolved issues to higher-level support or specialized teams when necessary. 6. Inventory Management: o Manage and maintain an inventory of spare parts, tools, and equipment necessary for field support activities. o Ensure that all equipment is properly maintained and ready for deployment. 7. Compliance and Safety: o Adhere to all company policies, procedures, and safety guidelines. o Ensure compliance with customer site-specific regulations and requirements. Qualifications    Technical Skills: o Strong knowledge of computer hardware, software, and networking. o Proficiency in Windows, macOS, and Linux operating systems. o Experience with troubleshooting and repairing a variety of technology equipment. o Familiarity with remote support tools and ticketing systems. Soft Skills: o Excellent problem-solving and analytical skills. o Strong customer service and interpersonal skills. o Ability to work independently and manage time effectively. o Excellent written and verbal communication skills. Other Requirements: o Valid driver’s license and ability to travel frequently, sometimes on short notice. o Ability to lift and carry computer equipment as needed.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 3 years of experience.

More about this IT Technician/Network Technician job

1. What is the eligibility criteria to apply for this IT Technician/Network Technician job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Technician/Network Technician job?
   Ans: No, there is no fee applicable for applying this IT Technician/Network Technician job and during the employment with the company, i.e., Senses Electronics Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Technician/Network Technician role?
   Ans: There is an immediate opening of 1 IT Technician/Network Technician at Senses Electronics Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job has 09:00 AM - 06:00 PM timing.