Position: Digital Repair Specialist (Team Lead)
Location: Kalyan / Dombivli / Mumbra / Thane / Ghansoli
Salary: Up to ₹22,500 per month
Experience: 2–5 years (Preferred in field operations / telecom / installation domain)
We are looking for a Digital Repair Specialist (DRS) who will lead and manage a team of technicians responsible for digital installations and repair activities across Navi Mumbai region. The role requires strong leadership, partner management, and field execution skills.
Lead and supervise a team of installation and repair technicians in the assigned area.
Identify, onboard, and manage local partners to expand installation network.
Recruit, train, and develop team members under the partner ecosystem.
Ensure timely completion of installation and service requests with quality standards.
Track daily productivity, field performance, and customer satisfaction.
Coordinate with backend operations and cross-functional teams for smooth workflow.
Handle escalations and ensure service delivery targets are met.
Strong team management and coordination skills.
Knowledge of digital installation, broadband, or telecom field operations.
Good communication and problem-solving ability.
Partner/vendor management experience preferred.
Proficiency in using mobile apps and reporting tools for field updates.
Minimum: 12th pass / Graduate in any discipline
Preferred: Candidates with field sales or technical service experience in telecom / broadband
Competitive salary up to ₹22,500 per month
Opportunity to build and manage a growing field operations team
Exposure to leading digital and telecom ecosystem
HR Contact : 7977820110