Desktop Support Engineer

6,000 - 15,000 /month

Emade Infoteq Private Limited

Field job

Thane West, Mumbai

6 - 24 months Experience in Hardware / Network Engineer

Replies in 24hrs

2 Openings

Full Time

Skills Required

CCTV Monitoring

Computer Repair

IT Hardware

IT Network

Job Highlights

Diploma and above

Males Only

09:00 AM - 06:30 PM | 6 days working

Job Description

Job Summary:

The Technical Support Representative will provide technical assistance to users assisting by troubleshooting problems with computer hardware/networking or software.

Duties/Responsibilities:

Identifies, investigates, and resolves users problems with computer software and hardware /network.

Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.

Consults with users to determine steps and procedures taken to identify and resolve the problem.

Applies knowledge of computer software, hardware, and procedures to solve problems.

Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.

Collaborates with other staff to research and resolve problems.

Collaborates with programmers to explain errors and/or recommend modifications in programs.

Arranges service by software or hardware vendors to repair or replace defective products.

Maintains knowledge of technology innovations and trends.

Performs other related duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Professional and pleasant telephone manner.

Ability to explain technical issues to technical and nontechnical employees and customers.

Strong analytical and problem-solving skills.

Proficient with Microsoft Office Suite or related software.

Proficient with or the ability to quickly learn an array of computer hardware and software.

Education and Experience:

Diploma in Computer Hardware & Networking or related field preferred.

At least 1-3 years of experience in customer technical support preferred.

Freshers will also do.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Salary

Freshers ₹8,000

Experience ₹10,000 -₹15,000

Depending on Interview

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 2 years of experience.

More about this Desktop Support Engineer job

What skills and experience do you need for this Desktop Support Engineer job?
Ans : To apply for this Desktop Support Engineer job, candidates should have skills like CCTV Monitoring, Computer Repair, IT Hardware, IT Network along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Desktop Support Engineer job ranges between ₹6,000-₹15,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 09:00 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-2 years of experience can apply for this Desktop Support Engineer job. Only male candidates can apply.
What are the key responsibilities of this Desktop Support Engineer job?
Ans : As a Desktop Support Engineer, key responsibilities include skills like CCTV Monitoring, Computer Repair, IT Hardware, IT Network. This role is part of Hardware / Network Engineer category.
Where is this job located?
Ans : This Desktop Support Engineer job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like CCTV Monitoring, Computer Repair, IT Hardware, IT Network along with 1-2 years of experience is ideal for this Desktop Support Engineer job.
Why should you apply for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job offers a salary between ₹6,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.