HUGE HIRING FOR IMMEDIATE JOINER!!!!!
Greetings from Star Secutech!!!
Job title: Process Consultant-CC
Location: Bangalore
Shift: US Shift (6pm-6am (Any 8hrs))
5 Days working (1 Day Rotational and Sunday fixed off)
Both the way cab available
Package: 3.38-4.18 LPA + 79k Incentives P.A.
Roles & Responsibilities:
Review and manage balanced scorecard and key performance indicators, regularly focusing on long term objectives to ensure Client and Organization goals are continually met.
Develop long term plan to enhance performance of programs. This includes areas such as Force Management, Training, quality, staffing and/or program initiatives.
Lead cross-functional activities and communication to further partnership between organization and assigned clients.
Examine financial data and use them to improve profitability
Manage Budget and forecast
Familiarize with HIPAA regulations
Mandatory Skills:
Candidate with Excellent Communication is mandatory
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
Ability to improve and/or transform teams processes across functions within the organization.
Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management.
Strong coaching and leadership skills, ability to develop and motivate employees towards improved performance
Experience with client relationship management is required
Experience in budgeting and forecasting
Preferred Skills:
US health care
Customer Support (International Voice Process)
Team Management
Interested people DM or Call to Vinodhini @9087726632