इंटरनेशनल टेलीसेल्स एग्जीक्यूटिव

Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune – 411040Work Schedule: Monday to Friday | Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended – Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelines Cdidate Profile

Required Skills: Excellent verbal and written comm

ication skills in English Ability to multitask and prioriti workload effectivelyBasic proficiency in computer applications (MS Offce, email tools, etc.Strong interpersonal skills and a customer-centric mindsetillingness to work fixed night shifts (Monday to Friday) referred (Not Mandatory): evious experience in an international voice/cht process ckground in customer service or support roles a We Offer Sable work environment with fixed night shifts and scheduled weeky offs targets or sales quotas mprehensive training and onboarding support fice infrastructu

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