We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successfully completing our traineeship program.
Key Responsibilities:
● Learn our platform Recruit CRM and understand the recruitment
business.
● Answer client queries via chat, email and video calls to gain experience.
● Help users understand how to use features and suggest workarounds .
● Uphold communication guidelines and procedures.
● Build and nurture client relationships.
● Continuously strive for exceptional service delivery.