We are looking for a Customer Support Executive for Collections / Recovery Process to join our team at Alpha Debt Collection Solutions to handle customer calls, provide exceptional customer support and convince the customer to clear dues related to their Loan / Credit Card. The role offers an attractive in-hand salary of ₹10000 - ₹25000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, can convince the customer to clear his / her dues.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information.
Performance well and work with other departments to manage the work.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, can convince the customer. The candidate should be comfortable with 6 days working during the Day shift.