कलेक्शन एग्जीक्यूटिव

Job Role & Responsibilities:

Designation : collections executive ( tele calling,no field work)

Make outbound calls to customers with overdue payments and remind them of pending dues.

Negotiate repayment schedules in line with company policies.

Handle objections and ensure customers are guided towards repayment solutions.

Record call outcomes, update payment commitments, and maintain accurate customer data.

Escalate critical cases to the concerned team/manager for further action.

Achieve daily/weekly/monthly collection targets assigned by management.

Build rapport with customers to encourage timely payments and reduce future delinquencies.

Key Requirements:

Language: Proficiency in Hindi (mandatory); basic English/other regional language preferred.

Experience: 0–3 years in collections/tele-calling/customer service (Freshers with good Hindi communication can also apply).

Strong negotiation and convincing skills.

Ability to handle pressure and meet collection targets.

Basic computer knowledge (MS Excel/CRM tools).

Educational Qualification:

Minimum 12th Pass / Graduate preferred.

Salary & Benefits:

Freshers: ₹15,000 per month (fixed)

Experienced (1–3 years): ₹18,000 – ₹20,000 per month (fixed)

Incentives: Huge incentive structure, higher than market standards – unlimited earning potential based on performance.

Career growth opportunities within the organization.

Training and skill development programs provided.

Contact :Mahesh hr

8247214230

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